- Reviews
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Konnected Alarm Panel Interface Module
Everything with this unit worked as expected a great buy! :-)
Un stable Connection
Is hard to get connection with the card, maybe I lost my money. Because for alarm is super important to be stable. And the communication with the company ei bad. No phone
Great product and customer Service
Board worked great. Need to fallow the website installation instructions. But once setup , it woks great.
You Rock!
Hi Nate, The installation went well. I have a DSC Powerseries system which I need to preserve because the control panel is a lot easier to use and accessible than the smart phone interface besides I always know where it is.... I have yet to figure out how to use the relay to enable me to arm and disarm the system using smart things but I am confident I can figure it out. I would be nice to have a tutorial on the complete setup up using the Power series. The one on the web (not associated with you) is not very good and laborious to watch. Thanks for making a good idea better and so accessible! Your Rock!
Initial troubleshooting
I was please with the email correspondence with resolving my initial issues. I am also happy about the product, however it’s not the easiest to setup. There are a few videos to choose from but make it a bit confusing. Thanks Konnected!
Could not use
These are not for DIY guys. No proper instructions are on the website while ordering. The instructions leaflet with the product is not clear either. All I wanted was to use my existing alarm panel and make it smart. Someone told me about his interface module. So I purchased it. But could not use. While trying to install found out I needed Konnected alarm panel to use it.
Konnected
We have software and hardware guides on our site at help.konnected.io. And you can always reach out to us at help@konnected.io for guidance. They do not work alone. You need a Pro or V2 board. We have kits available.
Alarmtastic
Awesome! A must buy for any Hubitat user. I'm in the UK which is slow with smart homes. However, I'll be flying the Konnected flag.
It works
Just got got it but it does what I want so far...
Poor Homebridge and Homekit support
Hard to set up in Homebridge and Homekit. Wiring diagram showing the connection to the other module is incorrect. The strip is shown upside down.
Awesome addition to my home automation
This has been an awesome addition to my home automation platform (Home Assistant). Super easy to setup and get all of the existing sensors setup to be used for automations, and the ability to remotely monitor the alarm, was a bonus :-)
New Interface Module has it all
The quality of manufacture on these modules is high. Well made and compact. Adding the relay to this board instead of having that separate is a good move. My only complaint is that the adjustment potentiometers have been moved to behind the terminal strip and on my installation they are hard to see and adjust from the side where I have access. Otherwise it works well.
Worked as Intended
I ordered a Konnected Alarm Panel Starter Kit at the end of 2020. It arrived around the beginning of February. After spending hours trying to get this kit hooked up to my Ademco Vista 20P, I reached out to customer support. We ran through some diagnostics and found the interface module was not working correctly. They sent me a new one which arrived in late March. Once it was hooked up it worked great. Pros: Worked great allowing me to monitor the state of a few sensors, arming/disarming my alarm system via Smart Things and for monitoring the state of my alarm. Customer service was extremely helpful. Cons: Shipments took a long time to ship so don't expect these products until quickly. The defective interface module was also a bummer as it wasted a lot of time, but it was replaced at no charge to me. I would recommend.
So far is becoming a nightmare
I believe that integrating this product could be a lot easier if there was a complete package and guide on all of the hardware that is require for at least 3-4 different implementations. The products should come with all of the necessary hardware. If someone is buying the Alarm Panel Interface Module, it should include the standoffs, jumper cables and at least suggest the relay module.
This isn’t all you need
I explained to the support rep via chat that I wanted to turn my dumb alarm system into one I could control with my phone. I was told this interface is all I need. Well that’s not right. It says right on the instructions that the interface just connects your alarm panel to some of the other smart ones. So this just sits in a box until I decide to spend more money.
Failed board
Dear Nate, Item worked about 20 minutes until a surface chip got hot and finaly burned. So was my opinion about that product. I would like to get replacement board. Being an Electric Professional Engineer, I know sometime manufacturing process fails. Regards! Martin