Refund policy

Returns are accepted within 60 days of receipt of your product.

If you're unhappy with your Konnected product for any reason and wish to return it for a refund, please contact us at and include your order number and/or email address used to place your order. We will provide you with a pre-paid shipping label that you can print at home and affix to the package for return. Please save all packaging and return the items in the original packaging whenever possible.

Once we receive your return, we will issue you a refund of the price paid minus the cost of the return shipping. Return shipping cost varies depending on the items ordered and distance traveled, but usually it's between $5 - $15 within the U.S. and $10 - $25 from other countries. We will let you know the return shipping cost when we send you the return label.

Please see our complete purchase terms and warranty at the following link: